Auto Dialers and Predictive Dialers
Smart Auto and Predictive Dialers
An autodialer is an electronic device that can automatically dial telephone numbers to communicate between any two points in the telephone, mobile phone and pager networks. Once the call has been established (through the telephone exchange) the auto dialer will announce verbal messages or transmit digital data (like SMS messages) to the called party.
A Smart Autodialer is an autodialer capable of personalizing messages and collecting touch tone or speech feedbacks. This is also a form of messaging broadcasting. A speech engine is usually included for converting text to speech and recognizing speech over the phone.
Predictive dialers were developed from the autodialer. While the basic autodialer merely automatically dials telephone numbers for call center agents who are idle or waiting for a call, the predictive dialer uses a variety of algorithms to predict both the availability of agents and called party answers, adjusting the calling process to the number of agents it anticipates (or predicts) will be available when the calls it places are expected to be answered.
The Database Systems Corp. (DSC) auto dialer is a call center phone system that processes inbound and outbound phone calls for small to large telemarketing centers. DSC provides digital phone dialers (PACER) and analog phone systems (WIZARD). The DSC Predictive dialer make outbound calls and only connect a call to a service representative when it detects an individual on the line.
Contact DSC to learn more about our predictive dialer or auto dialing technology.
Auto Dialer Applications
The following are examples of predictive dialer applications used for commercial and public services.
Predictive and Auto Dialer Providers
- Predictive Dialer
Call Center Tech provides product and service information about the latest call center technology. Call Center Tech provides call center phone systems and software including predictive dialers and voice broadcasting technology.
- Smart Predictive Dialer
Database Systems Corp. develops call center products including predictive dialer and auto dialer systems. These Intel / Dialogic based phone systems include automatic call distribution (ACD) as well as our award winning IVR software. Systems support both analog and digital phone lines.
Call Center Tech provides autodialers and auto dialing phone systems plus the latest in call center technology. Call Center Tech provides outbound call processing phone systems and software including auto dialers and voice broadcast technology.
- Emergency Phone Dialers
Database Systems Corp. (DSC) provides phone systems for call centers in a variety of locations and markets. The 911 Broadcast division of DSC provides emergency response systems and services to both communities and corporations.
Call Us Today
Contact DSC to learn more about our predictive and auto dialing systems and services.