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call centers

Call Center Equipment
Phone Systems and Office Equipment

Call Center Equipment Companies

call center equipment Call centers require specialized equipment since they are required to send and receive a large volume of telephone calls. Call center agents, requiring their own specialized equipment, may be located at this center or may be distributed throughout multiple locations and even work from home.

Call processing systems include phones, data servers, desktop computers as well as local area network and internet routers. This equipment is required to process inbound support calls, information requests from callers and outbound calls to customers, prospects, or members of discreet on calling lists. In addition to processing phone calls, the collective handling of these calls, letters, faxes, and e-mails at one location is known as a contact center.

Database Systems Corp. (DSC) has specialized in the development of communications software and call center systems. Beginning with our CRM and call center applications, DSC has developed computer telephony integration software and PC based call center phone systems. Supporting both inbound and outbound call center activities, our technology includes interactive voice response and voice broadcasting systems. These products have been developed to run on a wide variety of computer systems.

Contact DSC to learn more about our call center equipment and materials.

Call Center Equipment Providers

  • Call Center Equipment
    Database Systems Corp develops call center technology including computer telephony integration systems and call center phone systems. These products are fully integrated with our call center software applications and systems.

  • Call Center Systems
    Database Systems Corp provides a complete line of call center phone systems including computer telephony integration systems and call processing equipment. These products are provided to our clients along with our IVR and voice broadcasting phone applications and services.

Call Us Today

Contact DSC to learn more about our call center phone systems and outsourcing services.