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call centers

Call Center Training
Organizations Providing Educational Services

Call Center Education and Training

call center education Call centers process high volumes of inbound phone calls and manage outbound phone campaigns.

Call centers are people intensive organizations. Modern call center agents may be located at a central location or may be distributed throughout multiple locations and even work from home.

Because a modern call center is a mixture of complex technology and people resources, it is important that the call center has properly skilled and trained management and agents. Thus call center training is so important and should not be overlooked or minimized when operating today's call centers.

Database Systems Corp. (DSC) has specialized in the development and implementation of call center solutions. DSC has developed computer telephony products including call center software and phone systems.

Contact DSC to learn more about our call center training and educational services. Database Systems Corp. provides IVR software, systems and development services.

Call Center Specialists