Call Center Technology
Phone Systems and Software Technology
Call Center Technology Companies
Call centers send and receive large volumes of telephone calls. A successful call center relies heavily on call center technology to create a productive working environment. Call center agents may be located at this center or may be distributed throughout multiple locations and even work from home. Call center technology must be deployed properly to successfully implement a modern center.
Call center technology must first be able to process large numbers of inbound phone calls and place large volumes of outbound calls to customers or prospects. In addition to processing phone messages, call center technology must be able to track and record call information and customer contact data.
Since the company's inception in 1978, Database Systems Corp. (DSC) has specialized in the development of computer related software. DSC has successfully create call center technology products including computer telephony software and contact management software and phone systems.
Contact DSC to learn more about our call center solutions.
Call Center Technology Organizations
- Call Center Technology
Call Center Tech provides product and service information about the latest call center technology. Information includes call center phone systems and call center software.
Voice broadcasting and auto dialer solutions are key products of this organization as well as CRM (Customer Relationship Management) software and computer telephony soft phones and systems.
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Contact DSC to learn more about our call center phone systems and software solutions.