|
|
Hosted IVR Services
Hosted Interactive Voice Response Service Directory
Hosted IVR Outsourcing Services
Database Systems Corp. (DSC) is a leading provider of computer telephony integration integration (CTI) products including IVR software, IVR services and IVR systems.
Interactive voice response is a computerized phone system that allows an individual, typically one who dials a phone number and wishes to obtain information, to select an option from a phone menu and otherwise interact with a computer system.
Generally an IVR system plays a pre-recorded voice prompt to which the individual presses a number on a telephone keypad to select the option, or speaks simple answers such as "yes", "no", or numbers in response to the voice prompts.
DSC also provides complete IVR development and programming services for its clients and IVR applications development. From simple to complex phone applications, DSC personnel can
provide hosted IVR services including the IVR design, development, testing and implemention of your phone campaign and can have your toll free answering service in place with a minimal amount of time.
Hosted IVR Applications
The following are examples of hosted IVR applications used in commercial and community environments.
- Customer Service
- Customer Satisfaction Surveys
- Employee Benefit Surveys
- Credit Card Processing
- Human Resources
- Order Status
- B2B Services
- Market Research Surveys
- Literature Fulfillment
|
- Order Entry
- Political Calls
- Store Locators
- Clinical Surveys
- Contests and Opinion Polls
- Employee Testing and Evaluation
- Lead Generation
- Account Status
|
- IVR
IVR (interactive voice response) is a computer telephony function that lets callers automatically interact with a phone system while obtaining information or engaging in commercial transactions. By presenting the caller with recorded prompts and menus, an IVR system accepts input from the caller using phone keypad input.
- Hosted IVR Service
Database Systems Corp. maintains an automatic call center for hosting interactive voice response applications and development services plus voice broadcasting applications and maintenance. DSC maintains a fully staffed Hosted IVR facility and development center.
- Hosted IVR
Using CTI products and expertise internal to our company, DSC is ideally positioned to provide comprehensive and affordable hosted IVR call services to any size organization. Our IVR Hosting service processes incoming calls using our internally developed IVR software that answers calls without an operator.
- IVR Hosting
DSC employs an seasoned IVR programming and development staff of engineers that can develop and install comprehensive 800 phone service applications quickly and efficiently.
From external database access to web integration including XML messaging, DSC can develop your information applications in a short period of time. For a complete listing of some of the IVR applications that DSC has hosted on our IVR system, please visit our phone applications webpage.
Call Us Today
Contact DSC to learn more about our hosted IVR services.
|
|
