Interactive Voice Response Directory
IVR Software Applications and Services
In computer telephony, interactive voice response (IVR) is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system.
Generally an IVR system plays a pre-recorded voice prompt to which the individual presses a number on a telephone keypad to select the option, or speaks simple answers such as "yes", "no", or numbers in response to the voice prompts.
Database Systems Corp. (DSC) is a leading provider of computer telephony integration products including interactive voice response
IVR software applications. Applications can be developed on both Windows IVR environments as well as Linux IVR systems.
DSC also provides complete IVR programming services and IVR software application development. From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.
The DSC IVR software manual is a complete documentation guide to the DSC interactive voice response development library required to program an IVR application.
Contact DSC to learn more about our
IVR software, systems and services.
Interactive Voice Response Software
The following are examples of interactive voice response programs used in commercial and public service environments.
- Customer Service
- Customer Satisfaction Surveys
- Employee Benefit Surveys
- Credit Card Processing
- Human Resources
- Order Status
- B2B Services
- Market Research Surveys
- Literature Fulfillment
- Order Entry
- Political Calls
- Store Locators
- Clinical Surveys
- Contests and Opinion Polls
- Employee Testing and Evaluation
- Lead Generation
- Account Status
IVR Software Providers
- IVR Software
Call Center Tech provides product and service information about the latest contact center technology from Database Systems Corp. DSC provides complete IVR solutions including interactive voice response systems, IVR software, and outsourcing services as well as automated call answering services.
- Call Center IVR Software
EasyIVR provides complete online IVR outsourcing services that lets you manage your own phone campaigns from the internet or using our 800 phone number. Campaigns can be developed quickly using our IVR software development toolkit or our experienced staff can develop phone applications quickly and economically.
- IVR Call Center
DSC is the developer of interactive voice response technology and as such is ideally positioned to provide comprehensive and affordable IVR phone answering services. interactive voice response software processes incoming calls using our "Smart" IVR software that answers calls without an operator on call.
Call Us Today
Contact DSC to learn more about our IVR software, systems and services.