Interactive Voice Response Directory
IVR Development Software and Services
In computer telephony, interactive voice response (IVR) is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system.
Generally an IVR system plays a pre-recorded voice prompt to which the individual presses a number on a telephone keypad to select the option, or speaks simple answers such as "yes", "no", or numbers in response to the voice prompts.
Database Systems Corp. (DSC) is a leading IVR vendor and provider of computer telephony integration products including interactive voice response IVR technology and software.
DSC also provides complete IVR design process services services and IVR software applications development. From simple to complex phone applications, DSC IVR programming staff can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.
Interactive Voice Response Applications
The following are examples of interactive voice response applications used in commercial and public service environments.
- Customer Service
- Customer Satisfaction Surveys
- Employee Benefit Surveys
- Credit Card Processing
- Human Resources
- Order Status
- B2B Services
- Market Research Surveys
- Literature Fulfillment
- Order Entry
- Political Calls
- Store Locators
- Clinical IVR Surveys
- Contests and Opinion Polls
- Employee Testing and Evaluation
- Lead Generation
- Account Status
IVR Development Companies
- IVR Development
Call Center Tech provides product and service information about the latest call center technology including IVR menu software and tools. These complete call center solutions also include interactive voice response phone systems and services as well as automated call answering services.
- IVR Design Software
Database Systems Corp. (DSC) is a leading provider of IVR solutions including IVR design software and phone systems. This technology provide automatic all answering solutions for businesses and community organizations alike.
Call Us Today
Contact DSC to learn more about our IVR development systems and services.