Interactive Voice Response Services Directory
IVR Outsourcing Service Providers
In computer telephony, interactive voice response (IVR) is a computerized system that allows a person, typically a telephone caller, to select an option from a voice menu and otherwise interface with a computer system.
Generally an IVR system plays a pre-recorded voice prompt to which the individual presses a number on a telephone keypad to select the option, or speaks simple answers such as "yes", "no", or numbers in response to the voice prompts. This technology is provided in the form of IVR systems and IVR services
Database Systems Corp. (DSC) is a leading provider of computer telephony integration products including interactive voice response (IVR) systems and software.
DSC also provides complete IVR services and IVR applications development. From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.
Contact DSC to learn more about our IVR service or technology.
IVR Service Features
The following are some of the IVR hosting service features that we provide our clients:
- Your Personalized 800 Number
- 800 Phone Answering Services
- Unlimited Menu Selection By Caller
- Outside Line Transfers
- Simple To Complex Call Distribution
- External Data Update Features
- Website Information Access
- Text To Speech Option
- Call Monitoring and Recording
- Professional Voice Over Prompts
- Online Reports and Graphs
- Much More....
- Hosted IVR
Using IVR technology developed by our experienced engineering staff, DSC is ideally positioned to provide comprehensive and affordable
toll free answering services and IVR phone applications to virtually any size company or organization. Our hosted IVR call center processes incoming calls using our "Smart" interactive voice response software that answers calls without an operator.
- IVR Services
EasyIVR provides an online management program for maintaining IVR services. EasyIVR provides complete IVR consulting and answering services plus interactive voice response outsourcing services as well as IVR programming and development services.
- IVR Outsourcing
DSC employs an experienced IVR programming staff that can deliver comprehensive IVR solutions quickly. This can provide your organization with a competitive advantage in the marketplace.
As a service group, you can provide information to your clients at the touch of a phone keypad, 24 hours a day.
Call Us Today
Contact DSC to learn more about our IVR outsourcing services.